New Sassa Payment Card

If you receive a social grant from a cash pay point or the Post Office, you had until the end of April 2013 to re-register on the new biometric-based payment system to receive a new South African Social Service Agency (SASSA) payment card. You can use your SASSA card to get your social grant from an ATM, a cash pay point or a retail store.

According to Minister of Social Development, Minister Bathabile Dlamini, SASSA started the process of verifying and reregistering beneficiaries in March 2012 and will complete the process by the end of March 2013, but an extension was approved till the end of April 2013.

All new applicants will have to register for their grants and they will need to bring along their identity document. A child who receives a child support grant must bring along a copy of his/her birth certificate. You must also bring copies of the court order/s for all foster care grants.

All children who receive a foster child grant or a child support grant must go along with their caregiver, as the child and caregiver must enrol.

SASSA will conduct home visits for beneficiaries over 75 years, who are frail and/ or bedridden, at their homes or institutions such as hospitals, old age homes etc.

Benefits of the new system

As a beneficiary, you can use your SASSA payment card at any ATM (normal banking costs apply) or designated merchants such as Pick n Pay, Shoprite, Checkers and Boxer stores, free of charge.

The improved biometric-based payment system will minimise fraud and corruption. You will be enrolled close to the community where you live and will be able to choose between a personal identification number (PIN), a cash pay point or a merchant with a point of sale device that can scan your fingerprint. Once you receive your new card, you must keep the card and the pin number safe.

Review process

All grant applicants are subject to a review. A review requires you to confirm that you still meet the criteria set to continue receiving the grant.

You may be subject to review if you:

  • Declared your income on your application,
  • Receive a permanent disability grant but the medical assessment has indicated that your medical condition and/or disability may change
  • Receive a foster child grant on expiry of the court order
  • Receive a grant under a refugee ID and the period of the refugee ID has expired
  • Need to give SASSA extra information
  • Or are suspected of committing fraud

Before you are subject to review, you will receive a registered letter informing you of your responsibility at your last known address. It is therefore very important that you keep SASSA informed of any change to your address, and provide a reachable postal address. If you fail to respond to official notification, your grant may be suspended and lapse.

Payments will only be paid-out using the new SASSA 'bank-like' payment card. It is convenient and gives you access to your social grant anywhere in the country.

For more info contact Sassa:

Golden Acre                         
Adderley Street
Cape Town

Private Bag 9189
Cape Town

Tel: 021 469 0200
Fax: 021 469 0260

Information rewritten, courtesy of Vuk'uzenzele, a government community publication. Last accessed: 10 May 2013.

Additional sources:

Page created: 10 May 2013