Body language
DO's AND DON'T's
- Walk slowly and deliberately when entering the room. Shoulders back. Walk tall
- Give a firm handshake while maintaining constant eye contact. A firm handshake shows confidence in yourself and your abilities
- Never appear to be staring, look away from time to time. Try not to look down. It makes you appear less confident
- Listen
- Show enthusiasm, be alert. Your attitude should never be viewed as indifferent
- Give non-verbal feedback by smiling and nodding
- Control your movements. Do not hurry
- Do not fidget. Be aware of what you are doing with your hands. Avoid expansive hand gestures
- Don't forget to breathe
- Do not be aggressive or act in superior, conceited or overbearing away.
- Do speak clearly with good diction and grammar
- Do not talk too much i.e. babble or gush
- Do not lose concentration or attention
